CEO Introduction: Nick Nguyen

Story

Born on November 21, 1993, Nick Nguyen, also known as Son Nguyen, is a driven entrepreneur with a passion for technology and innovation. Nick’s journey into the world of business began with a thirst for knowledge, which led him to pursue higher education in both business administration and accounting & finance. With a Master of Business Administration from James Cook University in Singapore and a Master of Accounting and Finance from Deakin University in Australia, Nick laid a strong foundation for his future endeavors.

Achievement

Nick’s dedication to continuous learning and his entrepreneurial spirit have been pivotal in his journey to becoming the CEO of Phone Repair Centre. Under his visionary leadership, the company has not only expanded its footprint but has also solidified its reputation as a leader in the repair services industry for phones, computers, and tablets. Today, Phone Repair Centre proudly operates 5 branches across Australia, a testament to Nick’s strategic direction and commitment to accessibility for all customers.

With Nick at the helm, Phone Repair Centre has set a benchmark for excellence and customer satisfaction in the repair services sector. His focus on quality service, driven by a team of highly skilled professionals, has been instrumental in the company’s success. Each of Phone Repair Centre’s 10 employees is a testament to Nick’s belief in the power of knowledge and expertise.
Nick himself is a highly skilled technician with over 5 years of experience repairing all types of devices, from iPhones to Macbooks to game consoles. He is passionate about using his skills to help people get the most out of their devices and is always looking for new ways to improve the repair process.

Nick’s hands-on leadership has cultivated a culture of innovation and learning at Phone Repair Centre, encouraging skill development and adaptability among his team. This approach has led to widespread recognition for the company’s reliable and high-quality repair services

Mission

At Repair Centre Vic, Nick is driven by a singular mission: to provide exceptional repair services while exceeding customer expectations. With a focus on innovation and continuous improvement, Nick aims to deliver cutting-edge solutions that restore devices to optimal performance, ensuring seamless user experiences.

Top 5 Goals in Life

• Customer Satisfaction: Nick’s primary goal is to ensure every customer leaves Phone Repair Centre satisfied with the service received, fostering long-term relationships and trust.
• Innovation: Nick is passionate about driving innovation in the repair industry, constantly seeking new technologies and techniques to enhance service offerings.
• Community Impact: Beyond business success, Nick strives to make a positive impact on the community, whether through charitable initiatives or environmentally conscious practices.
• Professional Growth: Nick is committed to his personal and professional growth, continuously expanding his knowledge and skills to stay ahead in a rapidly evolving industry.
• Global Expansion: Looking to the future, Nick envisions expanding Repair Centre Vic’s reach beyond its current boundaries, providing reliable repair services to customers around the globe.

Nick Nguyen’s journey from student to CEO exemplifies the power of determination and a relentless pursuit of excellence. With a vision for innovation and a commitment to customer satisfaction, Nick continues to lead Repair Centre Vic to new heights in the ever-changing landscape of technology repair.