Phone Repair Centre

While we strive to offer same-day repairs whenever possible, the turnaround time depends on the complexity of the issue and parts availability. Many common repairs can be completed within a few hours. We’ll always give you an honest estimate when you bring your device in.

We currently have four locations to serve you. You can find us in:

• Springvale: 21/ 268-274 Springvale Road, Springvale, VIC 3171
• Frankston: 6 Shannon St Mall, Frankston VIC 3199
• Brighton: 282 Bay St, Brighton VIC
• Somerville: 6/17 Eramosa Rd W, Somerville VIC 3912
• Windsor: 160 Chapel St, Windsor VIC 3181

The site mentions smartphones generally but it would be helpful to know if they specialize or have limitations on brands (Apple, Samsung, Google, etc.) and if they cover older models.

It’s best to check your manufacturer’s warranty terms directly, as they can vary. Getting your device repaired by a non-authorized service provider might void your warranty in some cases. However, we’re proud to be an Independent Repair Provider (IRP) with Apple, offering repairs that won’t affect your Apple warranty.

1. Contact Us: Reach out to us by phone or through our website’s contact form to describe the issue with your device. We’ll provide you with a preliminary quote and shipping instructions.

2. Secure Packaging & Shipping: Carefully package your device with protective materials and ship it to us using the provided label.

3. Assessment and Repair: Once we receive your device, our technicians will conduct a thorough assessment and confirm the repair cost. Upon your approval, we’ll expertly complete the repair.

4. Return Shipping: We’ll securely package your repaired device and ship it back to you promptly.

Is there a way to get a preliminary price quote online or over the phone, based on my device and the type of issue? This could save time and avoid surprises.