Phones that are used for a long time can lead to a situation where iPhone turns off by itself, which can cause worry and uncertainty about the cause. When the iPhone doesn’t display anything during usage, it can interrupt your experience and entertainment time. So, how can you troubleshoot this issue? Let’s find out in the article below, together with Repair Centre.
1. Why does the iPhone turn off by itself during use?
Using your phone and suddenly the iPhone shuts down, turns back on, and sometimes shuts down again. This is a situation that many iPhone users encounter and are unsure of the cause of the screen shutting off.
One possible reason is due to software updates. If your iPhone turns off by itself during a software update, you should not turn it off or disconnect it while the update is in progress. Also, make sure your iPhone is running the latest iOS version. One of the most common causes could also be weak battery power. If your iPhone’s battery is not sufficiently charged or is quickly draining due to excessive app usage, your phone may shut off the screen to save battery or to avoid damage from the insufficient power supply.
▸ Related Article: What To Do If The Phone Is Not Charging?
Furthermore, if your battery is worn out or has been used for a long time, it can cause performance issues on your iPhone, leading to the screen turning off frequently. If your iPhone’s battery is weak or damaged, it can cause sudden shutdowns. Check the battery status in the Settings app and consider replacing the battery if necessary. In addition, some reasons can come from software conflicts that cause the iPhone to malfunction, or hardware issues such as a faulty battery, sensor, screen, or other components, which can also lead to the iPhone screen shutting off.
If your iPhone has been subjected to impact or has been dropped, it can cause hardware damage and result in the screen shutting off. Additionally, if users don’t charge the battery correctly or don’t handle and use the iPhone properly, it can also lead to this situation.
2. What should you do when the iPhone turns off by itself?
2.1. Charge the iPhone battery
When your iPhone turns off by itself or fails to turn on, you can try charging the iPhone battery using the original charger. If you don’t have the original charger, use chargers with the appropriate current and voltage for your iPhone. Use a high-quality charging cable to ensure effective battery charging. If your charging cable is damaged or broken, replace it with a new one and check the charging port.
▸ See more: How To Check Genuine Apple Battery At Home
2.2. Check the apps on your device
If your iPhone turns off by itself, you can check the apps on your device. This can be done by opening “Settings” on your phone > select “General” > continue to select “iPhone Storage” to check the apps by tapping on their icons. If there are any unnecessary apps with large file sizes, you can delete them to avoid overloading the device.
Another way to free up storage space is by deleting photos on your phone, deleting old text messages, clearing the browser cache, or freeing up RAM on your iPhone to expand the storage space and improve its performance. After completing these steps, check if your phone’s storage is empty and monitor if the issue of the iPhone shutting down on its own still persists.
2.3. Restore factory settings
During the usage of the iPhone, the device may experience errors, slow performance, or unresponsive screens. These issues can gradually overload the software, leading to the iPhone shutting down suddenly. If you have tried the above steps and the device still doesn’t change, you can restore the factory settings:
Open the phone’s settings > Go to “General” > Tap on “Reset” > The device will display the option “Reset All Settings” > Select “Erase All Content and Settings”.
Please remember that restoring the factory settings will delete all data and settings on your iPhone. Make sure you have backed up important data before proceeding with this operation. After the factory reset process is complete, your iPhone will return to its original state as when you first purchased it. You can set up your iPhone again and restore data from a backup if you have previously backed up.
Note: The factory reset process may take some time and you should not power off or disconnect your iPhone during the process.
2.4. Updating the iOS operating system when the iPhone turns off by itself
Similarly to the above-mentioned issues, an outdated or incompatible operating system can also cause the iPhone to shut down. One way to try to resolve this is by updating the iOS operating system. Open the “Settings” app on your iPhone’s home screen > Select “General” from the list of options > Scroll down and select “Software Update”.
If there is a new iOS version available, the system will display a notification about a software update. Choose “Download and Install” to proceed with the update. If prompted, enter your login code (password or Touch ID/Face ID) to confirm the update process. Wait for the download and installation of the new iOS to complete. The update process may take some time depending on the size of the update and your network connection speed, so make sure your iPhone is sufficiently charged before updating.
After changing the iOS operating system version, your iPhone will run on the latest version and may improve performance and resolve any previous issues.
2.5. Replace the battery or charger for the phone when the iPhone turns off by itself
If your iPhone turns off by itself and you suspect that the issue may be related to the battery or charger, you can try replacing the battery or using a new charger to see if the iPhone still shuts down. You can check the battery by using a power bank or portable charger. Connect your iPhone to the power bank or portable charger and wait for a while to see if the iPhone restarts and functions normally.
If your charger is faulty and causing the issue of the iPhone shutting down, try using a new charger. Use an official charger or one from a reliable provider to ensure quality and safety. If after replacing the battery or charger, the issue of the iPhone shutting down still persists, in this case, it is recommended to contact Apple Support or visit an Apple Service Center for consultation and technical diagnosis. Additionally, you can visit Repair Centre Vic to have your phone repaired promptly. Please refer to our service package here.
3. What should you do if you have tried the above steps but the iPhone still shuts down?
It is difficult to say that the above methods can solve the sudden shutdown issue for every phone model because the causes of this issue can vary. To minimize risks and losses, you should purchase iPhones from authorized stores or have your device repaired at reputable centers. Repair Centre Vic is a trustworthy option where you can buy, repair, and warranty services are clear, and customers will be well taken care of when experiencing our services.
The article has shared with you the causes as well as the solutions when the iPhone turns off by itself, Repair Centre hopes that you will gain knowledge and experience to handle your phone when encountering this issue. If you are facing a situation where your iPhone won’t turn on or other problems with your device, you can bring it to Repair Centre for consultation and diagnosis.
