How to Fix an iPhone That Won’t Turn On: A Troubleshooting Guide

Few things are as frustrating as reaching for your iPhone only to find that it won’t turn on. Whether it’s a dead battery, a software glitch, or something more serious, a non-functional iPhone can disrupt your day and leave you feeling disconnected. However, before you panic, take a deep breath—there are a number of troubleshooting steps you can take to identify and resolve the issue. In this comprehensive guide, we’ll walk you through the common causes of an unresponsive iPhone and provide solutions to get it up and running again.

Common Reasons Why Your iPhone Won’t Turn On

There are several potential reasons why your iPhone might not power up. Here are some of the most common culprits:

Dead Battery: The most frequent cause of an iPhone not turning on is a drained or completely dead battery. If your battery has no charge, your device will remain unresponsive. iPhone won't power on or charge Software Issues: A software malfunction, such as a corrupted update or app conflict, can sometimes prevent your iPhone from booting properly. Minor software bugs or conflicts can sometimes disrupt your device’s display functionality. Hardware Malfunction: Issues with internal hardware components, such as a malfunctioning battery, damaged charging port, or a faulty logic board, could also prevent the device from turning on. Several hardware glitches can all result in screen issues. Physical Damage: External damage from dropping the iPhone or exposure to water could result in internal damage, which may cause the device to become unresponsive. Carefully inspect it for signs of physical damage.

Step-by-Step Solutions for Fixing an iPhone That Won’t Turn On

Before seeking professional help, try the following troubleshooting methods to see if you can revive your device.

1. Charge Your iPhone

The first and simplest step is to make sure your iPhone is actually charged. Sometimes, a completely drained battery is the reason your iPhone won’t turn on. Here’s what you should do:

  • Connect your iPhone to a reliable power source using the original charging cable and adapter that came with your device.
  • Wait at least 30 minutes before attempting to turn your phone on. This gives your iPhone enough time to charge and may allow it to power up.
  • If your iPhone shows no signs of charging, try using a different charger and cable to rule out the possibility of faulty accessories.

An iPhone with a charging cable properly plugged into a power source.

2. Force Restart (Hard Reset) Your iPhone

If your iPhone still isn’t turning on after charging it, a force restart can often fix temporary software glitches or minor issues preventing your device from booting. The method for force restarting depends on your iPhone model:

  • iPhone X, 11, 12, 13, and 14 series:
    1. Quickly press and release the Volume Up button.
    2. Quickly press and release the Volume Down button.
    3. Press and hold the Side button (also known as the power button) until the Apple logo appears.

3. Connect to iTunes (or Finder on macOS Catalina and later)

If the force restart doesn’t work, try connecting your iPhone to a computer with iTunes (or Finder if you’re using macOS Catalina or later). iTunes may be able to detect your device and provide recovery options:

  • Connect your iPhone to your computer using a USB cable.
  • Open iTunes (or Finder on a Mac with macOS Catalina or later).
  • If your iPhone is detected, you’ll see a prompt to either update or restore your device. Choose Update to reinstall the operating system without erasing your data. If that doesn’t work, you may need to select Restore, but note that this will erase all data on your device.

4. Restore iOS with iTunes

As a last resort, you can use iTunes (or Finder) to restore the iOS system entirely. This is a more drastic solution because it will erase all data on your device, so only use this option if you’ve already tried other methods and have a recent backup of your data.

  • Connect your iPhone to your computer and open iTunes or Finder.
  • Select your iPhone when it appears on the screen.
  • Click Restore iPhone, and follow the on-screen instructions to reinstall the operating system.

5. Use Certified Charger and Cable

It’s important to ensure that you’re using the correct accessories when charging your iPhone. Non-Apple-certified chargers and cables can sometimes cause charging issues or prevent your device from powering on properly. Always use the original charger and cable that came with your iPhone, or buy certified replacements.

Advanced Troubleshooting for Persistent Issues

If none of the above steps work, it might be time to consider professional assistance. There could be a more serious underlying issue, such as a hardware malfunction or severe software corruption.

1. Contact Apple Support or Visit a Repair Center

Apple’s customer service team can help diagnose the problem and recommend the best course of action. You can reach them via phone, online chat, or by scheduling an appointment at an Apple Store for in-person assistance.

  • Advantages: Expert technicians with access to genuine Apple parts and warranty coverage for eligible devices.
  • Disadvantages: This service may be costly, and there could be long wait times for appointments.

Apple store

2. Independent Repair Centers

Independent repair shops may offer more affordable repair options, though it’s crucial to ensure that they use high-quality parts and have a good reputation. These centers can typically perform basic repairs, such as replacing a faulty battery or charging port, more quickly and at a lower cost.

  • Advantages: Lower repair costs and potentially faster service.
  • Disadvantages: The use of non-genuine parts may void your warranty, and some repair shops may not have the expertise required for more complex issues.

Phone Repair Centre

Frequently Asked Questions (FAQs)

Why does my iPhone suddenly shut off, even with a full battery?

  • This could indicate a problem with your battery, software bugs, or hardware issues.

Why does my iPhone battery drain quickly after a sudden shutdown?

  • If your iPhone battery drains rapidly after shutting down, it could indicate a battery issue or a software app using too many resources.

Why won’t my iPhone charge, display the battery percentage, or stop shutting down?

  • This may be caused by a faulty charging port, a damaged battery, or an underlying software malfunction.

How much does it cost to fix an iPhone that won’t turn on?

  • Repair costs can vary significantly. Software fixes are typically inexpensive, while hardware repairs can range from $50 to several hundred dollars depending on the issue.

Conclusion

Dealing with an iPhone that won’t turn on can be frustrating, but with a methodical approach, you can usually pinpoint the problem and find a solution. Start with basic troubleshooting steps like charging your device and performing a force restart. If these steps don’t work, consider connecting to iTunes for a system restore, and don’t hesitate to seek professional help if necessary. By following these troubleshooting steps, you’ll increase your chances of getting your iPhone up and running again without the need for costly repairs.

 

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