Fast, Reliable Mail-In Repair Services
Get your device fixed without leaving home!
How it works
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Request a Repair
Fill out our easy-to-use online form to initiate your repair request. Provide details about your device and the issues you’re experiencing.
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Get a Quote: We will contact you with a detailed quote based on the information you provided. This quote will outline the estimated cost of repairs and any additional information we may need before you send your device
- Send Your Device
Send your device to our repair center using the provided address:
Phone Repair Centre Springvale
Phone: 0385130380
Address: Unit 21/268-274 Springvale Road, Springvale VIC 3171
Please keep the tracking number provided by the shipping carrier for your records and to track the shipment.
Packing Instructions:
- Use bubble wrap to securely protect your device.
- Place the wrapped device in a sturdy box with additional padding to prevent movement during transit.
- Include a note with your contact information and repair request details.
- Seal the box securely
- Confirmation and Final Quote
Once we receive your device, our technicians will thoroughly inspect it. If the actual repair cost differs from the initial quote, we will contact you with the revised estimate for your approval before proceeding with the repair.
- We Repair It:
Our expert technicians will then get to work fixing your device using high-quality parts and industry-leading repair techniques to ensure the best results.
- Payment:
After the repair is completed, we will send you an invoice. You can make the payment securely through our online payment portal or other provided payment options.
- Receive Your Repaired Device:
Once we receive your payment, we will promptly ship your repaired device back to you. We cover the cost of express return shipping to ensure you get your device back quickly and safely.
Issue identification
Ask customers for the issue, when does it happen, has it been repaired before?
01
Functionality check
Test all the functions, verify the phone's working condition, visual inspect the phone
02
Cost estimate
Provide the quote according to the issues
03
Repair
Proceed with the repair
04
Testing
Perform Post Repair testing and functional testing
05
Return to customer
Clean and return the device
06
Customer Reviews
Dan
Google Pixel 8
I've used Phone Repair Center a few times now – always a great experience. They're quick, their prices are fair, and the staff are super helpful. Wouldn't go anywhere else.
Lucifer
iPhone 12 Pro
My phone screen was a shattered mess. I thought I'd have to fork out the money for a completely new one, but the Phone Repair Center fixed it up like new in no time! Affordable and super fast service.
Daniel
Samsung Galaxy S20 Plus 5G
Phone Repair Center saved the day! My phone took a swim and I thought it was a goner. They managed to dry it out and get it working perfectly again. Definitely my go-to place for any future phone troubles.
James
iPhone 13 Pro Max
Wasn't sure who to trust with my phone, but I'm so glad I found Phone Repair Center. They were friendly, explained the problem clearly, and had my phone back to me the same day. Highly recommend!
We Fix Most Smartphone Issues
Screen Repair
Battery Replacement
Back Glass Replacement
Charging Port repair
Camera Repair
Software Issues
Overheating
Water Damage Repair
Water Damage Repair
Water Damage Repair
Water Damage Repair
Water Damage Repair
Why Choose Us?
FAQS
We understand that you may have questions about our phone repair services. Here, we have compiled a list of frequently asked questions to help you get the information you need.
Is it safe to send my device to Phone Repair Centre for repairs?
Yes, it is absolutely safe. We are an Apple Certified Independent Repair Provider. You can verify our certification on the Apple website or through this link. Your devices will be in expert hands with us.
Do you offer any guarantees on your repairs?
Absolutely! All our repairs come with warranty. Please see our for more detail.
How long will the repair take?
The repair process typically takes 2-3 business days from the time we receive your device. For more complex repairs, it might take a bit longer, but we will keep you updated throughout the process.
What if my device cannot be repaired?
If your device cannot be repaired, we will notify you and discuss alternative solutions, such as data recovery or device replacement options. We will return your device to you if no repair is performed.
Do you use original parts for repairs?
Yes, we use genuine or high-quality replacement parts for all repairs to ensure the best performance and longevity of your device. As an Apple Certified Independent Repair Provider, we have access to original Apple parts.
Do you offer same-day repairs or express options?
Yes, for many common repairs, we can offer same-day service. If you’re in a hurry, let us know, and we’ll do our best to accommodate you.
How do I pack my device for shipping?
Use bubble wrap to securely protect your device, place it in a sturdy box with additional padding to prevent movement, include a note with your contact information and repair request details, seal the box securely, and use our provided shipping label. Keep the tracking number for your records.
How do I make a payment?
Once the repair is completed, we will send you an invoice. You can make the payment securely through our online payment portal or other provided payment options, such as credit card, PayPal, or bank transfer.
I've had bad experiences with repair shops before. How are you different?
We understand your hesitation. We focus on transparency, using quality parts, and providing excellent customer service throughout the process.
Can I track the status of my repair?
Yes, you can track the status of your repair through our website. We will provide you with a unique tracking number once we receive your device. You can use this number to check the progress of your repair online.
You Have Trouble With Your Smartphone?
We understand how frustrating a broken smartphone can be. Cracked screens, unresponsive buttons, and battery issues can disrupt your daily life. Don’t let phone problems slow you down! Our expert technicians provide fast, reliable, and affordable repairs to get your device back in working order. Whether you need screen replacement, battery repair, or other services, we’ve got you covered. Contact us today for a free quote or to schedule your repair, and experience the difference our quality service makes.
We are Certified Apple Independent Repair Provider
Staffed by Apple-certified technicians, our team specializes in a variety of MacBook and iMac repairs, from replacing LCD screens to repairing water-damaged motherboards. If Apple has previously declared your device beyond repair, we invite you to experience our services, where you may be pleasantly surprised by our capabilities. Ensuring that all repairs are performed by certified Apple technicians is not only our pledge but also a mandatory requirement for us to be recognized as an Independent Repair Provider (IRP) by Apple.e.