iPhone X Black Screen of Death: Causes, Costs, and Fixes

Launched in 2017, the iPhone X marked Apple’s 10th anniversary iPhone with an all-screen redesign and new Face ID authentication. Its 5.8-inch Super Retina OLED display delivered vibrant colors and deep blacks. However, some early iPhone X models began suffering from a critical issue known as the ‘black screen of death’ where the display would suddenly stop working. This was traced to faulty iOS hardware that could cause the screen to fail. In this blog, we will explore the issue of the iPhone X’s black screen death, costs for fixing this, it’s possible causes, and where you can fix it.

1. The Signs Of The IPhone X’s Black Screen Of Death

If your iPhone device is displaying a black screen and it remains unresponsive even after you’ve attempted to turn it on multiple times by long-pressing the sleep/wake button, your device may be experiencing what is commonly referred to as the “black screen of death” issue. The term “black screen of death” refers to a scenario where the display of the iPhone X becomes entirely black, showing no images or visuals. This could be a significant problem with the phone’s internal system or hardware.

2. Why Does The IPhone X Have A Black Screen Of Death?

Let’s discuss the iPhone X ‘black screen of death’ issue. This problem can have several causes:

Hardware damage:

Hardware damage refers to a malfunction within the electronic circuits or electromechanical components. Recovery from a hardware failure typically requires repairing or replacing the offending part. The Black Screen of Death for iPhone X can be caused by hardware damage. Specifically, physical damage to the iPhone’s screen, and internal components, or exposure to water can lead to this issue. Other hardware-related causes include a dead motherboard, shorted components, or a dead battery. When these hardware components fail, they can disrupt the normal functioning of the device, leading to a black screen or the device completely failing to turn on. This is because these components are crucial for the display and operation of the device. If they are damaged, the device may be unable to display anything on the screen, resulting in the Black Screen of Death.

Dead battery:

It means the potential across the battery is too low to drive current or electrons hard enough to power the device. The “Black Screen of Death” on an iPhone X can be caused by a variety of factors, including a lack of battery power, and broken or missing connectors. If the battery is completely drained or dead, the iPhone X won’t have enough power to turn on, which could lead to the Black Screen of Death

Outdated software:

Outdated software refers to programs that have not been updated to the latest version. This can pose a problem as it may contain security vulnerabilities that hackers can exploit, leading to various issues such as ransomware, malware, data breaches, and more. Additionally, outdated software can cause system slowdowns, unexpected restarts, and program crashes. The “Black Screen of Death” on an iPhone X can be a result of such software issues. It occurs when the screen of the iPhone X doesn’t light up, despite the device being powered on. This could be due to a software glitch that might occur after an iOS update, or due to a malfunctioning app. In some cases, performing a hard reset or a Device Firmware Update (DFU) restore can resolve this issue.

Corrupted software:

Corrupted software refers to a situation where the data of a software program is damaged or altered in some way, which can occur due to various reasons such as hardware faults, software bugs, or user errors. This corruption can significantly hinder the operation of the software and potentially lead to associated problems in other related applications and hardware. Malfunctions within app software can cause iPhones to have the black screen of death. If the iPhone’s current software is not compatible with a particular app, it could lead to a screen malfunction. Additionally, a failed software update could get the phone system corrupted, leading to the black screen of death. In such cases, the screen of the iPhone becomes unresponsive and appears black, rendering the device unusable.

Two Ways to Fix iPhone Black Screen of Death

Here are 2 common fixes for you to solve with iPhone Black Screen of Death:

1. Hard Reset

A hard reset forces your iPhone to reboot, potentially fixing the black screen issue. Here’s how:

• iPhone 6s, SE, and earlier: Press and hold Home + Power buttons until the Apple logo appears.
• iPhone 7/7 Plus: Press and hold Volume Down + Power buttons until the recovery mode screen appears.
• iPhone 8 and later:
  1. Quickly press and release Volume Up.
  2. Quickly press and release Volume Down.
  3. Press and hold the Side button until the Apple logo appears.

2. Factory Reset (Last Resort)

If the hard reset fails, a factory reset might help, but back up your iPhone data first as this will erase everything. Here’s how:

1. Install iTunes on your computer (or visit an Apple Store for help).
2. Connect your iPhone to the computer. iTunes should recognize it.
3. Click the iPhone icon in iTunes to access your device settings.
4. In the Summary Panel, click “Restore iPhone…” and confirm.
5. Wait for the process to finish. Your iPhone will reboot.
6. Restore your backup when your iPhone turns back on.

3. IPhone X Black Screen Of Death Repair Cost

The repair cost for addressing this problem can vary depending on the severity of the issue. For iPhone X and similar models, the repair cost typically ranges from $110 to $450. This encompasses expenses associated with troubleshooting and resolving the black screen problem.

4. IPhone X Black Screen Of Death Repair Process

• Step 1: Customer Inquiry: We engage with our customers to understand the specific issues they are encountering. We request them to provide information about the onset of the problem and whether it has been previously addressed or resolved.
• Step 2: Functionality Testing: We perform a detailed examination of all the phone’s features to ensure they are functioning as expected. We validate the overall operational status of the phone by assessing its performance and functionality. We also carry out a visual inspection of the phone for any physical damage or irregularities.
• Step 3: Issue Quotation: We provide a customized cost estimate based on the specific problems detected. The estimate should reflect the severity and scope of the issues, and it should be approved by the customer before we proceed with any repair or servicing.
• Step 4: Repair Execution: This step involves resolving the identified problems using suitable tools and methods. We ensure that all repairs are performed carefully and effectively to bring the phone back to its best working condition.
• Step 5: Post-repair Testing: After the repair work is done, we conduct a series of tests on the phone. These tests aim to confirm that all the phone’s functions are operating as they should and that the repair has been successful.
• Step 6: Cleaning and Return: We thoroughly clean the device. Once the cleaning is completed, we return the device to the customer.

5. Where Can You Get Your IPhone X’s Black Screen Of Death Repaired?

At Phone Repair Centre, we specialize in screen repair services, leveraging our extensive expertise and high-quality replacement parts to address a diverse range of repair issues. Since our establishment in 2007, we have built a reputation for excellence and a commitment to customer satisfaction. Our team includes Apple-certified technicians who are capable of handling everything from LCD replacements to fixing water-damaged mainboards. We source our parts from major Australian suppliers to ensure the best quality and minimize faulty rates. We understand that time is more important than money, so we do not compromise on the quality of our parts. We are proud to be Victoria’s most trusted independent repair store, with a strong commitment to quality mobile phone repairs across our four convenient locations: Springvale, Frankston, Brighton, and Somerville. We are here to help fix your technology issues, ensuring your repair is done reliably and safely.

6. FAQs

How much does it cost to fix a black screen of death on iPhone?

The cost to fix an iPhone black screen of death or unresponsive screen depends on the underlying cause. It could range from a minor software glitch to a hardware issue requiring part replacements. For the most accurate diagnosis and pricing, contact Phone Repair Centre directly or visit our website for a quote.

Can the iPhone black screen of death be fixed?

• In many cases, yes! The iPhone black screen of death can stem from various issues:
• Software Glitches: Often fixable with restarts or software updates.
• Battery Issues: A depleted or malfunctioning battery can cause this.
• Hardware Problems: Damage to the display or internal components might need repair.
• Phone Repair Centre’s technicians have the expertise to diagnose and address the root cause.

Is it worth it to repair an iPhone X?

• This depends on the severity of the damage and your personal needs. Consider these factors:
• Repair Cost: Compare the repair cost with the value of getting a newer model.
• Overall Condition: If your iPhone X has other issues, repairs might not be the most cost-effective.
• Needs: If you need the latest features, an upgrade might be better.

Phone Repair Centre can assess your phone and provide options!

Is there any way to fix the black screen of death?

• Yes, here are some things to try (but professional help is often needed):
• Force Restart: This can fix minor software glitches.
• Connect to Computer: This may allow for a deeper reset or recovery.
• Professional Repair: Phone Repair Centre’s technicians can diagnose complex hardware issues and perform repairs.

What happens when your phone has a black screen of death?

• Your phone appears unresponsive, even if it might still be on.
• You won’t see anything on the display.
• You might hear sounds or vibrations but have no visual feedback.

The iPhone X’s “black screen of death” can be a major headache. If you’ve tried basic troubleshooting like charging or force restarting your device without success, it’s time for professional help. Don’t let this problem disrupt your life.

Phone Repair Centre has the expertise to diagnose and fix your iPhone X black screen issue. We use high-quality parts and our Apple-certified technicians ensure a reliable repair. With multiple locations across Victoria, we’re here to help. Contact us today to schedule an appointment and get your iPhone X back in working order!