6 simple ways to fix incoming calls not showing but phone is ringing on Android phone screen

Suddenly you find that your Android phone no longer shows incoming calls on the screen, leaving you frustrated as you can’t identify callers and may even miss crucial calls. This article from Phone Repair Center presents six straightforward solutions to resolve the issue of incoming calls not showing but phone is ringing.

I. Why are incoming calls not showing but phone is ringing on the Android Phone Screen?

incoming calls not showing but phone is ringing
incoming calls not showing but phone is ringing

The issue of Android phones failing to display incoming calls can stem from various causes, and Phone Repair Center has identified the most common ones. These include:

  • Incorrect settings or conflicts among applications.
  • Incorrect screen touch settings or damage to the touch screen.
  • The phone being in a sleep state or the screen being locked, preventing incoming calls from appearing on the screen.
  • Operating system errors or software incompatibility with the phone.
  • Hardware damage, such as problems with the screen touch, proximity sensor, or other components, which can lead to this problem.

II. Top 6 Solutions to Resolve incoming calls not showing but phone is ringing

When you encounter the problem of incoming calls not showing but phone is ringing, there are various methods to address it. Here, we present the six simplest and most effective solutions that you can implement at home.

1. Restart Your Android Phone

incoming calls not showing but phone is ringing
incoming calls not showing but phone is ringing

If your phone suddenly stops displaying notifications for incoming calls, try restarting the device. This is the first solution and also the simplest method to fix the situation of too many applications conflicting with each other.

To perform the reboot, simply hold down the power button and volume down button at the same time. When the screen displays 3 options, select “Restart” and you’re done.

2. Turn off do not disturb mode on your phone

Many people accidentally turn on disturbing mode when conducting operations on the phone. Therefore, you need to check and turn off this mode according to the following steps:

Step 1: Swipe the screen down from the top to open the phone toolbar.

Step 2: If the “do not disturb” mode icon is activated, touch it and switch it to off mode.

3. Check the SIM and phone connection

incoming calls not showing but phone is ringing
incoming calls not showing but phone is ringing

To resolve the problem of incoming calls not showing but phone is ringing, you can examine the connection between your phone and the SIM card. Remove the SIM, clean it with a soft cloth to remove any debris, and reinsert it properly. It’s also important to confirm that the SIM card remains active and receives a strong signal.

Read more: The Most Efficient Approach To Resolving Issues With Sim Card Not Working

4. Clear Application Data on the Phone:

An excessive amount of data on your phone can be a contributing factor to incoming calls not being displayed on the screen. To address this issue, consider cleaning up unnecessary application data by following these steps:

Step 1: Navigate to “Settings,” then choose “Applications.”

Step 2: Scroll down and select “Phone.”

Select “Storage,” and then choose “Delete Data” to complete the process.

Please note that performing this operation won’t result in the loss of contact information or your contacts on the phone. However, it will remove call history and missed call details.

5. Reset App Preferences on Android

incoming calls not showing but phone is ringing
incoming calls not showing but phone is ringing

If deleting data doesn’t resolve the issue of incoming calls not showing on the screen, you can try resetting application settings to return the installation to its original state without losing existing data.

Here are the steps for resetting the application settings:

Step 1: Access the “Settings” menu, choose “Applications,” and tap the 3-dot button on the screen.

Step 2: Select “Restore Application Settings,” pick “Reset,” and confirm by clicking “Ok” to complete the application reset process.

6. Reauthorize the Application:

Reauthorizing the application is another method to address the problem of calls not displaying on the screen. Typically, mobile apps request permissions for proper content display. Therefore, giving priority to the “Call” display will help resolve this issue.

Here’s how to reauthorize the application:

Step 1: Navigate to “Settings,” select “Applications” (or “Manage Applications”).

Step 2: Choose “Advanced” and locate “Special Application Access.”

incoming calls not showing but phone is ringing
incoming calls not showing but phone is ringing

Step 3: Within “Special Application Access,” choose “Display on the application,” then click on “Phone,” and grant permission for the application to display calls.

incoming calls not showing but phone is ringing
incoming calls not showing but phone is ringing

III. Recommend a reliable and skilled phone repair service

incoming calls not showing but phone is ringing
incoming calls not showing but phone is ringing

If you’ve tried all six methods mentioned above and the issue of incoming calls not showing but phone is ringing persists, it’s possible that your phone’s components have sustained severe damage due to falls or strong impacts. In such cases, it’s advisable to visit a reputable and professional repair center, where experts can assess the cause of the problem and provide appropriate guidance and solutions.

Phone Repair Center, with over 15 years of experience in repairing electronic devices like smartphones, tablets, laptops, game consoles, and Apple Watches, is well-equipped to assist. Their dynamic and highly specialized team, combined with attractive service offerings, ensures your satisfaction.

Read more: 6 Things to consider when choosing a mobile phone repair shop for Phone Repair

The information provided above covers the steps for addressing the issue of incoming calls not showing but phone is ringing. We hope you’ve gained the knowledge to resolve this on your own at home. Should you require further advice regarding phone repair services, don’t hesitate to reach out to Phone Repair Centre for assistance!

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